Key Account Manager FM (Chocolate /Food Ingredients)

JOB PROFILE To help build and maintain customer relations with the company's strategic accounts In this role, you will support the development of processes to identify and contact prospective customers, build relationships to generate future sales and repeat business, assess the customer's needs and suggest appropriate products, services and solutions. MAIN RESPONSIBILITIES & SCOPE Overseeing the West region key accounts/ distributors to reach sales target, maximize brand exposure, new product launch, etc. Manage both direct supplies to key accounts and distributors for other accounts in order to maximize business. Help identify, develop and typically close new customers and distributors Develop and nurture strong relationships with key stakeholders in the customer organization and prospective customers as you look to build out the customer portfolio. Develop new customers, new products, and new markets; maximize volumes, sales margins, and customer profitability Research prospective accounts, map potential industry-wise Institutional customers. Identifying new markets and addressing their needs through existing products or developing customized products as per specific requirements in collaboration with Marketing/Quality/Supply Planning teams. Assist with Customer Service to follow up on the delivery of goods to customers on time. Provide input to marketing and R&D about new products, competitors' new items, etc. Keep abreast of critical market trends and evolutions in India. Provides timely feedback to management regarding competitors and market situation. Participate in regular status and strategy meetings with customers' senior management to understand and meet their needs. Execute sales plans with strategies to protect, grow and diversify relationships with targeted customers.